Zoom video does not work on laptop

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How to Fix It When a Zoom Camera Is Not Working. 

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During a meeting, select the up arrow next to the camera icon and make sure the desired webcam is chosen. If the camera icon has a line through it in your Zoom window, select the icon to enable your camera. Close other programs that can access your camera.

Other software could be competing with Zoom for your webcam. Check your device settings. Go to the camera settings on your device to make sure it's not disabled. Check your app permissions. Make sure Zoom has permission to use your camera by going to your device's app settings. Update your device's drivers.

Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date. Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera. Change Zoom's Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result.

If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn't checked. Reinstall Zoom. If you're using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website.

The reverse is also true. Your device may be blocking access to your camera. To verify that the Zoom app has camera permission settings on Windows 10, start by typing Settings into the search bar. The first section allows access to your camera on your device. The next section globally gives your installed apps access to your camera. If it is off, toggle the switch to turn it On.

Note that you can change the permissions for individual apps under the Choose which Microsoft Store apps can access your camera and Allow desktop apps to access your camera settings sections.

The Zoom app is located under the desktop apps section. For Mac OS For other versions of Mac, contact Apple Support. Once you have tried all the above steps and determined that your camera does work with other applications, try a fresh Zoom install. First, you must remove your current installation of Zoom. Then for Mac and Windows operating systems, download it again from the Zoom website.

Because Linux has many different distributions, see Installing or updating Zoom on Linux for different distros.

Reinstall Zoom by going to the Play Store and clicking Install. Click Install to download a fresh version of Zoom. Test and confirm that your camera is now working.

If it is working for other apps but not for Zoom, contact the support team at Zoom. When you join a meeting, you'll see a prompt saying: Turn off my video.

You also need to ensure that you're using the correct camera for your call. To check this, press the up arrow beside the Start Video icon and choose the device you want to use. In some cases, your system is blocking the app from accessing your device's camera. You need to enable camera permissions to fix the camera issue. What You Need to Know.

     

Is Your Webcam Not Working on Zoom? Here’s What to Do

  Jan 28,  · I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine. Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera. I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start . Troubleshooting Video Issues. If your Zoom video is not working or want to test your video to ensure your camera is working properly, use these support articles to help you troubleshoot and resolve the issue you are experiencing. Zoom blurred background option is not available. Testing your video. How to Remove Your Cat Filter. My video/camera. Jan 28,  · Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera. If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion.